We will review this photo and contact you at our earliest convenience to discuss you options in relation to the product issue. And ultimately made the jump and said the lightsaber is going to make sounds. Upon us receiving the notification of damage or a manufacturing issue, we may request photographic evidence of the parcel and/or the particular product that has the issue.
Popcultcha will only accept returns, process refunds, or exchange goods if we are contacted or notified within 7 days of you receiving the goods at your nominated delivery address.
If this is the case with your item, please contact Popcultcha immediately via email to or via telephone on 1300 586 291 (Aussie Hotline) or +61 3 5240 7979 (International Customers). However, sometimes items do become damaged in transit or there is some sort of manufacturing issue thereby making the goods unfit for their intended purpose. ADVANCED LIGHTS WITH SOUND EFFECTS: 80 LEDs and sound movie-inspired sound effects make this the most realistic Force FX Lightsaber yet PREMIUM DETAILING FOR AUTHENTICITY: The real metal hilt features design and deco based on Kylo Ren's iconic Lightsaber featured in Star Wars: The Force Awakens, Star Wars: The Last Jedi, and Star Wars. We recognise the importance of buying mint condition collectables and do the best we possibly can to ensure they remain that way from door to door. Here at Popcultcha, we take pride in ensuring that your goods are packed carefully and arrive safely to your nominated delivery address. We don't like to brag at Popcultcha, but having been in the collectables industry for over 27 years now, we know all about mint condition collectables and the fastidious nature of collecting stuff! What's more is that most of us Popcultcha Peeps are collectors ourselves! What this means for you is that we pack your orders the way we like to receive our own orders, so we take the utmost care in ensuring your goodies get from our HQ to your home safely and securely.
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